Terms of service
To ensure safe shopping and a pleasant environment for our users, we have set up the following Terms and Conditions:
1. Website Terms of Use
Cell Time provides the information, services and opportunity to purchase our products offered to you via our website subject to these Terms of Use. By accessing our Website or using any of the Services you are deemed to have agreed to these Terms of Use. Cell Time may at any time modify these Terms of Use and your continued access of the Website or use of the Services will be subject to the Terms of Use in force at the time of your use or access. Accordingly you agree to review these Terms of Use periodically, and your continued access of the Website or use of the Services shall be deemed to be your acceptance of the amended Terms of Use
2. Disclaimer
Cell Time shall not be responsible for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party as a result of or which may be attributable, directly or indirectly, to:
• Your use of or reliance on any information provided on or via the Website;
• Any e-mails sent from the Website;
• Services provided via this Website;
• Any viruses that may infect your computer or other property on account of your access to or use of this Website;
• Use of content, data or information made available via the Website;
• Any failure, delay or unavailability of the Website or any Services offered via the site for any reason whatever;
• The supply, or failure or delay in supplying any of the Services offered via the Website; and
• The breach of any of these terms of Use by you.
You indemnify Cell Time, its officers, members, employees, successors and assigns in respect of any loss, liability, damage (whether direct, indirect or consequential) or expense of any nature whatsoever, which may be suffered by you or any third party as a result of or which may be attributable, directly or indirectly, to any of the aforesaid.
3. Website Contents
Whilst every effort is made to update the information provided on the Website on a regular basis, Cell Time makes no representations or warranties, whether express, implied in law or residual, as to the accuracy, completeness or reliability of information contained on the Website. Cell Time reserves the right at any time to change or discontinue without notice, any aspect, feature or service offered by way of the Website, the opinions, information, data or content contained on the Website shall not be construed as advice and are offered for information purposes only. Cell Time gives no warranties and makes no representations as to the accuracy, completeness or reliability of any such opinions, information, data or content. All pictures are for illustrative purposes only.
4. Copyrights and Intellectual Property Rights
This website is solely for your personal and non-commercial use. Copyright and all intellectual property rights in all materials made available through this Website are owned by Cell Time.
All trademarks remain property of their respective owners and/or companies.
5. Appropriate Ages for using our Services
If you are under 18 years of age, you may use the Services offered via our website only with the supervision of a parent or guardian. If you represent that you are of sufficient legal age to use the Services offered via our website you will be bound by any legal obligations and liabilities that you may incur as a result of your use of the Services. You agree to supervise all usage by minors on our website under your account.
Products which are for adults may not be purchased by minors, when making a purchase you agree that you are of age and are bound to the terms and conditions.
6. Availability of Services
Cell Time strives to give 24- hour-a-day service every day of the year. Cell Time does not warrant, however, that our website will be available each and every time you attempt to access it or use the Services offered by it. Cell Time reserves the right to suspend the operation of our website at any given time.
7. Usage of our Website
You agree that upon using our website you are:
7.1 Financially responsible for your use of our website
(as well as for use of your account by others, including without limitation any person under the age of eighteen years).
7.2 In a financial position to be able to use and pay for our Services offered through our website.
You also agree that you cannot hold us responsible for any errors and/or mistakes on our website.
8. Returns, Refunds, Exchanges & Warranties
Should you require a refund for a purchase made, please make sure it is in the original packaging and unopened. Please verify what you are about to purchase. If you are unsure about a product please contact us. By using our website and its services, you agree that we cannot be held responsible for any wrong purchases made by the buyer.
Should a case arise where the seller decides to not accept a refund for a certain reason the seller may exercise this right. Refund may only be done within seven days of your purchase.
Returns Policy
Should you wish to return a product please make certain it is brand new in its original packaging and unopened. Please verify what you are about to purchase. If you are unsure about a product, please email us or click on the 'Ask a question about this product' Button.
Returns and Exchanges can only be done within 7 Days of your purchase. After this time No Product will be allowed to be returned or exchanged. If any item is faulty and needs to be exchanged, please contact us as soon as possible. Should the product be faulty please allow us due time to return the product to the distributor for assessment before being issued a repair or replacement. Usually this could take up to three weeks, however we strife to process it as speedily as possible to give the buyer the best possible service. All Warranties are honoured by the relevant manufacturers or distributors and their decision on the warranty application is final. CellTime shall not be liable on behalf of the manufacturers or distributors decision.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your repair, replacement or refund.
If you are approved, then your return will be processed, and we will advise of the outcome.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift voucher will be mailed to you.
It is not our responsibility if you purchased the wrong product. So please if you are not sure about any product, ask us before you make a purchase.
9. Submissions by you to Cell Time
Cell Time is not responsible for your submissions or responses to Cell Time. Any product concepts or ideas submitted by you to Cell Time will be considered the property of Cell Time. Cell Time will not be responsible for any claims to ownership, royalties, license fees or any other intellectual property claims if those concepts or ideas are used in promotions, marketing or products.
10. Collections & Deliveries
Cell Time will deliver the Items to the destination you have specified as Recipient Details provided such destination is within South Africa. While Cell Time will make every reasonable effort to ensure that the Items reach your specified destination on time, Cell Time cannot and does not warrant or represent that delivery will occur within the time requested or the times indicated on the delivery times table. Cell Time does not take any responsibility for damages to an item while it is being delivered by our courier company. If you wish to collect your order, please notify us which branch you’d like to collect at and bring your ID which should match the the purchasers details. All orders must be paid for before they can be shipped or collected.
11. Warranties
All products carry a manufacturers/ distributors warranty. Should you have an issue with a product, kindly contact us to arrange a warranty return application. Please note that the turn around time can be up to three weeks. The distributors/manufacturers warranty decision is final. Normal standard wear and tear is not covered under warranty. Perishable goods eg. screen guards, etc. do not carry any warranty.
